

Where can I get a waste ink kit for my printer?A. If you did not clear the print queue or turn off the printer after resetting the reset will have failedYou will need to read the instructions properly then purchase a new key to reset the printer.Q. I reset my printer but after I printed something the same Service Required error has returnedA. To help us add your printer to the system please do the following: select printer and click 'Check your printer model'.Q.

I have a printer model that is not supported by the WIC Reset Utility. The key will not expire until you have used it. How long is a key valid for? Does it expire?A. The RESET KEY is single use only.Each time you need to reset the waste ink counter you need a new RESET KEY.Q. Can the Reset Key for the 'Waste Ink Reset Utility for Epson Printers' be used more than onceor do I need to buy a new key each time I need to reset my waste ink counter?A. Your printer waste counter should now be reset.FAQ Frequently Asked Questions:Q. TURN OFF YOUR PRINTER before any other actions then turn it back on again10. Click on the 'Reset waste ink counters' button8. Make sure you are connected to the Internet (required)7. If your printer waste counter needs to be reset.5.ĭelete ALL print jobs for your printer6. Check one or more of your counter(s) are close to 100%. Click on the 'Read waste ink counters' button4. Run the program in Windows and select the printer you wish to reset3. Note: It will not work over LAN/WIFI, etc.2.

Make sure your printer is connected using a USB cable and turned on.
